Privacy
Policy
FREAKBALL 5 uses only the information needed to run the game, save progress and let players recover an account they choose to link.
Information we process
- A pseudonymous player ID and chosen display name.
- Coins, Fame, owned game items, match results and up to 10 recent matches.
- A provider-specific account identifier when you choose Apple, Google, Facebook, Snapchat or Steam sign-in. We do not use it for advertising.
- Purchase records: what was bought, when, and the store receipt used to confirm it.
- If you are reported, detected by our anti-cheat, or banned: the report and its reason, what was detected, and the ban and when it ends. If you appeal a ban, the text you write in the appeal and the decision made on it.
- On your device: a session token, tutorial progress, language, control, accessibility and audio preferences.
Optional avatar photos
You can choose a supplied avatar, a photo shared by your sign-in provider, or an image you upload. We store a small copy on your game profile and cache it on your device. Uploaded images are cropped and re-encoded without their original metadata. Choosing a supplied avatar does not erase your saved photo; replacing your upload replaces that copy, and deleting your profile deletes its stored photos.
On iPhone, the browser transfers your chosen photo through Cloudflare using a temporary private code. The transfer is deleted when the game collects it. Uncollected transfers expire after five minutes and are removed by the next service cleanup. The browser does not access your full photo library.
Why we use it
To provide gameplay, matchmaking, account recovery, purchases and rewards, protect game integrity, and respond to support requests.
Service providers
Game data is hosted on Oracle Cloud. Sign-in and short-lived login handshakes are processed by Cloudflare. Apple or Google processes information only when you choose that sign-in method. We do not sell personal information or use advertising trackers.
Retention and deletion
Unfinished sign-in handshakes expire after 15 minutes. Game profile data, including reports, bans and appeals, remains while the profile is active and is deleted with it. You can delete it from Settings → Privacy → Delete Profile, or follow the account deletion instructions.
Children
FREAKBALL 5 is not directed to children under the minimum digital-consent age in their country. A parent or guardian can contact us about a child’s data.
Contact
Questions or privacy requests: support@freakball5.com.